Terms of sale

1. Purpose and acceptance

These terms of sale (the “Terms”) govern subscription to the “Founder access” pre-sale offer and the subscription to the Cadence service (the “Service”), published by Diego Ferreira Fernandez, sole trader (autónomo, Spain), Ronda del General Mitre 112, 2º-2ª, 08021 Barcelona, Spain (the “Publisher”). Any subscription constitutes full acceptance of these Terms, which the customer acknowledges having read before payment.

The Service is intended for independent musicians and artists, whether or not acting in a professional capacity. The provisions of the French Consumer Code cited below apply to consumer customers; under article L.221-3 of that code they also benefit professionals with no more than five employees where the subject of the contract falls outside their main field of activity.

2. Description of the “Founder access” offer (pre-sale)

The Service is currently sold as a pre-sale. The “Founder access” offer takes the form of a one-time payment of €4.99 incl. tax: it is a reservation right, not a subscription. This payment triggers no recurring charge and is not renewed. It entitles the customer to:

• Priority access to the private beta of the Service, scheduled to open in September 2026, founders being served before any other user (public launch expected in early 2027);
• All features of the Service, with no tiers and no paid add-ons: semantic triage, summaries, reply drafts, follow-ups, outreach, calendar and income tracking;
• The reservation of a subscription at the founder price of €9.99 incl. tax per month instead of the €19.99 incl. tax per month public price, locked in “for life”: this price remains acquired for as long as the subscription stays active and uninterrupted, including once the public price rises to €19.99 incl. tax per month. The lock-in ends if the customer cancels; any new subscription is then made at the public price in force;
• Deduction of the reservation payment: the €4.99 paid are deducted from the first month of subscription.

The subscription itself is not taken out at this stage: it will only begin when access to the Service opens and after the customer's express confirmation (article 3).

The beta opening and public launch dates are estimates. Should the beta opening be delayed by more than 90 days, the customer may cancel free of charge and obtain a full refund of all amounts paid since subscribing.

3. Price and payment terms

• The founder offer costs a one-time payment of €4.99 incl. tax, paid once at the time of reservation. It is not a subscription, and no other amount is charged for as long as access to the Service has not opened.
• This payment reserves a monthly subscription at the founder price of €9.99 incl. tax per month, instead of the €19.99 incl. tax per month public price. The €4.99 paid are deducted from the first month of subscription. The Publisher is not VAT-registered to date: displayed prices are net of tax.
• Payments are made by bank card, through our secure payment provider Stripe (Stripe Payments Europe, Ltd., PCI-DSS certified). The Publisher never has access to card numbers.
• The monthly subscription with tacit renewal only begins when access to the Service opens and after the customer's express confirmation. The first charge (€9.99 less the €4.99 already paid) occurs on that date; subsequent charges on each monthly anniversary date. Invoices are available from the customer area.
• Should a payment fail, access to the Service may be suspended after two unsuccessful attempts and email notification, until the situation is resolved. Suspension for non-payment does not break the price lock-in if payment is settled within 30 days.
• The founder price cannot be increased. Any change to the public price has no effect on active founder subscriptions.

4. No commitment — cancellation

The €4.99 reservation payment commits the customer to nothing: they may decline to take out the subscription, and obtain a full refund at any time before access to the Service opens, on simple request by email.

Once taken out, the subscription has no minimum term. The customer may cancel at any time, in one click from the customer area or by email to 10egoferr@gmail.com, free of charge, without notice and without justification.

As a commercial gesture going beyond legal obligations, the month in progress at the time of cancellation is refunded in full. Cancelling means losing the founder price for any subsequent subscription.

5. Right of withdrawal

In accordance with articles L.221-18 et seq. of the French Consumer Code, consumer customers have 14 days from subscribing to exercise their right of withdrawal, without having to give reasons, by simple email to 10egoferr@gmail.com or using the model form reproduced at the end of this document. The refund is issued within 14 days using the same means of payment.

Pre-sale specifics: as the Service is a digital service whose performance (access to the beta) only begins in September 2026, the €4.99 reservation payment remains fully refundable until performance actually starts. Once access is opened, if the customer expressly requests that performance begin before the end of the withdrawal period, they may still withdraw but remain liable for an amount proportionate to the service already provided (art. L.221-25) — an amount covered in practice by the refund policy for the current month described in article 4.

6. Availability and evolution of the Service

During the beta phase, the Service is provided “as is” and may experience interruptions, feature changes and fixes. The Publisher undertakes to make reasonable efforts to ensure availability of the Service but does not guarantee uninterrupted availability. The Service requires a compatible Gmail or Google Workspace account (Outlook support planned for early 2027, as an indication).

7. Limitation of liability — income estimates

Likewise, the drafts, summaries and classifications generated by the Service are proposals subject to the customer's validation; the customer remains solely responsible for the messages they choose to send and the commitments they make with their contacts.

The Publisher's liability, on any grounds whatsoever, is limited to direct and foreseeable damages and may not exceed the amounts paid by the customer over the last twelve months. Nothing herein excludes the Publisher's liability in the event of gross negligence, wilful misconduct or personal injury, nor any liability that cannot be limited by law.

8. Personal data

The processing of the customer's personal data, including the content of their mailbox, is described in the Privacy policy, which forms an integral part of the contract — in particular the guarantee that AI models are not trained on user data and that data is hosted in the European Union.

9. Mediation and disputes

These Terms are governed by French law. In the event of a complaint, the customer is invited to contact support first at 10egoferr@gmail.com. In accordance with articles L.612-1 et seq. of the French Consumer Code, consumer customers may use the following consumer mediator free of charge: [TO BE COMPLETED: appointed mediator + contact details], or the European online dispute resolution platform: ec.europa.eu/consumers/odr. Failing an amicable settlement, the French courts have jurisdiction under ordinary law.

Appendix — withdrawal form

(Complete and return only if you wish to withdraw.)